Most of what people ring us about is below. If your question isn't here, the answer is probably "yes, just ring us".
Order before 14:00 GMT Mon to Thu, ships next working day. Standard UK delivery is 2 to 3 working days, free over £50, £4.50 below.
Yes. £14 Saturday delivery if you order by 14:00 GMT Friday. We do this for working chairs.
EU 5 to 7 working days, non-EU 7 to 14. Quoted at checkout. Duties paid by the recipient.
Our Bristol unit. One warehouse, no cross-docking. The kit you order is the kit on our shelf.
Three working chairs or more, registered UK business. We verify before opening the account.
Order whenever, pay end of month. One invoice for all your orders, due 30 days. Bank transfer, card, or direct debit.
No. Order one comb on Tuesday and a full restock on Friday if that's what your week looks like.
Aisha (trade lead) works out your weekly burn on consumables and ships them on a fixed cadence. You don't think about it. Cancel any time.
Yes, 30 days from delivery on anything unopened. Email returns@barbergear.co.uk with your order number, we'll send a free returns label.
Opened blades, hygiene products and sponges. Health rules, can't restock once the seal is broken.
Email a photo. We'll replace under warranty within 24 hours, no questions. Outside warranty, we'll see what we can do.
Every line on the site sits on our own benches first. Ten lines that survive a Saturday rush is better than a hundred you wouldn't trust.
If a working barber asks for it and we test it behind a chair for two weeks, yes. Email hello@barbergear.co.uk with what you'd like to see.
Same kit, lower price. Pro Barber Kit saves £71. Weekly Restock saves £13. No catch.
Yes, by appointment. Saturday only. Drop us an email the day before with what you want.
Sometimes. We send kit to apprentices opening their first chair. Email hello@barbergear.co.uk.
press@barbergear.co.uk. High-res shots, founder quotes, samples. Same-day reply.
Three barbers run this. Mon to Fri 09:00 to 18:00 GMT. We pick up.